Access Secure Emails & Files

• Read a Virtru Encrypted Email without Virtru Installed
• View a Secure File Shared with You via Virtru Secure Share
• Reading Virtru Encrypted Content without Virtru Installed
• Reply to a Virtru Encrypted Email without Virtru Installed
• Share a Virtru Secured File without Virtru Installed
• Using a verification code to authenticate

Troubleshooting for Recipients

• Not receiving verification email
• Foreign characters in email
• "Error unlocking message" in the Secure Reader
• Email Address “not authorized" or "does not have access" Error
• Email address is incorrect or needs to be updated
• Opening a Secure Email or File Sent to a Group or Alias Address

FAQs for Recipients

• What is the Virtru Secure Reader?
• Browsers supported by the Secure Reader
• What is Virtru Secure Share?
• Browser Support for tdf.html Files Generated by the Virtru SDK

General

• Get Started
• Managing Your Content and Settings
• Cross-Platform Troubleshooting

Google

• Gmail
• Drive

Outlook

• Virtru for Outlook 365 add-in
• Virtru for Outlook Desktop extension

• What is the difference between Virtru's Outlook 365 Add-in and Outlook Desktop Extension?

Secure Share

• Secure Share
• Secure Share for Zendesk
• Secure Share for Drive
• Secure Share for Confluence

Mobile

• Install, Activate, and Send Securely with Virtru for iOS
• Install, Activate, and Send with Virtru for Android
• Activation trouble on a Virtru mobile app
• Unrequested Mobile App Activation Email
• Updating the Virtru Mobile Apps
• Uninstall Virtru for iOS

Install & Deploy Virtru for Admins

• Gmail Extension
• Outlook Add-in
• Secure Share
• Secure Share Integrations
• Drive Extension
• Mobile Apps

Manage Users & Admins

• Control Center Admin Overview
• Managing Users
• Managing Admins
• Sync Overview
• Email Licensing for Synced Orgs (Provisioning Group)
• Secure Share Licensing for Synced Orgs (Provisioning Group)

Organization Settings & Features

• General
• Security Rules (formerly DLP)
• SAML
• Custom Branding
• Audit Page

Manage Emails & Files for Admins

• Reviewing Sent Content as an Admin - Org Data Page Overview
• Managing Emails and Files in the Org Data Page
• Email archiving and eDiscovery support
• Using Virtru in Google Vault
• Advanced Search Syntax for the Virtru Control Center

FAQs for Admins

• How do I notify my users that they need to configure Virtru?
• Supported Versions of Virtru Products
• Do I have to purchase a Virtru license for each device that I use?
• What is Encrypted Search?
• What are the required endpoints for Virtru?

Troubleshooting for Admins

• Domain Install / Sync or Refresh Failure
• Security Rules not working

Virtru Hosted Gateway

• Prerequisites
• Install steps
• Post Install Integrations
• Reference articles

• About Virtru Hosted Gateway

Virtru Customer Hosted Gateway

• Prerequisites
• Install steps
• Post installation steps
• Reference articles

• About Customer Hosted Gateway

Virtru Data Protection Toolkit

• Prerequisites
• Install steps
• Post installation steps
• Reference articles

• About Data Protection Toolkit

Virtru Private Keystore (for Virtru Solutions)

• Prerequisites
• Install Steps
• Post Install steps
• Reference Articles

• About Virtru Private Keystore (for Virtru Solutions)

Virtru Private Keystore (for Google Workspace)

• Prerequisites
• Install steps
• Google Labels Integration
• Gmail Integration
• Reference articles

• About Virtru Private Keystore (for Google Workspace CSE)

Virtru Google Marketplace

• Install steps
• Post installation steps
• Reference articles

• About Google Marketplace

Virtru Active Directory Domain Sync

• Prerequisites
• Install steps

• About Active Directory Domain Sync

Virtru Audit Export Client

• Prerequisites
• Install steps
• Post installation steps
• Reference articles

• About Virtru Audit Export Client

Enhancing Container Image Hosting: Transitioning to Google Artifact Registry

• Enhancing Container Image Hosting: Transitioning to Google Artifact Registry
• Software Bill of Materials (SBOM)

Virtru Encrypted Migration

• Prerequisites
• Install steps
• Post installation steps

• About Encrypted Migration

Billing & Payments

• How to pay a Virtru Invoice
• Where Can I Find Virtru's Product Pricing?
• Requesting a W-9 Form from Virtru
• Adding or Removing Licenses
• Canceling Your Virtru Account
• Virtru Bank Verification Letter

Compliance & Legal

• SOC 2 Reports
• HIPAA Compliance & BAAs
• CJIS compliance
• FERPA compliance
• FIPS 140-2 compliance
• Virtru's Stance on Privacy and Other Key Issues

Security & Government Surveillance

• How Virtru keeps files and data secure
• Virtru accessing personal information
• Government Surveillance, Court-Ordered Searches & Requests

Release Notes

• Release Notes: Virtru Gmail Plugin
• Release Notes: Virtru Outlook Desktop Extension (Windows Desktop Only)
• Release Notes: Virtru Outlook 365 Add-in (for Web, Desktop, Mobile)
• Release Notes: Virtru Secure Reader
• Release Notes: Virtru Secure Share
• Release Notes: Virtru Customer-Hosted Gateway

Translated Articles - French

• Notes de Version

• Envoyer un e-mail chiffré avec Virtru depuis Outlook
• Envoyer un e-mail chiffré avec Virtru dans Gmail
• Installer et activer Virtru pour Outlook sur ordinateur
• Installer et activer Virtru pour Gmail
• Installer et activer l’extension Virtru pour messagerie
• Installation - Extension pour Google Chrome