Virtru
Categories
- Virtru for Recipients Access emails & files without Virtru installed
- Virtru for Users Install & use Virtru to protect your emails & files
- Virtru for Admins Manage your organization's Virtru account & users
- Billing & More Billing, compliance, legal, & much more
- Advanced Deployments Advanced configuration & deployment guides for Enterprises
Promoted articles
Access Secure Emails & Files
- Read a Virtru Encrypted Email without Virtru Installed
- View a Secure File Shared with You via Virtru Secure Share
- Reading Virtru Encrypted Content without Virtru Installed
- Reply to a Virtru Encrypted Email without Virtru Installed
- Share a Virtru Secured File without Virtru Installed
- Using a verification code to authenticate
Troubleshooting for Recipients
- Not receiving verification email
- "Error unlocking message" in the Secure Reader
- "There's something wrong" error message
- Email Address “not authorized" or "does not have access" Error
- Email address is incorrect or needs to be updated
- Opening a Secure Email or File Sent to a Group or Alias Address
FAQs for Recipients
Install & Activate Virtru for Users
- Install and activate the Virtru email extension
- Install and activate Virtru for Gmail
- Install and activate the Virtru for Outlook Desktop Extension (Windows Desktop only)
- Install and activate the Virtru for Outlook 365 Add-in (for Web, Desktop, Mobile)
- Install and Activate Virtru for Drive
- Install, Activate, and Send Securely with Virtru for iOS
How to Use Virtru
- Using Encrypted Search
- Set Personalized Unencrypted Introduction
- Setting a default On/Off encryption state for yourself
- Virtru for Outlook 365 Add-in Menu
- Using the Virtru for Outlook 365 add-in in delegated and shared mailboxes
- Secure Share History Page
Troubleshooting for Users
- Virtru for Outlook 365 not activating successfully
- "You are not authorized to send securely" or "Virtru disabled for your account"
- Virtru for Gmail Compatibility with Salesforce Gmail Integration
- Virtru has disappeared from Gmail
- "Error Sending" or "Unknown Error" in Gmail
- Virtru add-in disappearing from Outlook
FAQs for Users
- Cookies and Pop-Up Requirements for the Outlook 365 Add-in
- Secure Share Overview
- What is the difference between Virtru's Microsoft Add-in and Microsoft Extension?
- Virtru compatibility with other Chrome extensions
- How do I notify my recipients that I will be sending emails with Virtru?
- Does Virtru support plugins for other browsers, platforms, and providers?
Install & Deploy Virtru for Admins
Manage Users & Admins
- Control Center Admin Overview
- Managing Users and Admins (Users Page)
- Managing Users and Admins for a Google Workspace Synced Domain (Users & Groups Page)
- Managing Users and Admins for an Active Directory Synced Domain (Users & Groups Page)
- Managing Users and Admins for an Azure Synced Domain (Users & Groups Page)
- Administrative Privileges
Organization Settings & Features
- Restrict File Types in Secure Share
- Setting a default On/Off encryption state for your team
- Managing DLP rules in the Virtru Control Center
- Creating Custom DLP Rules
- Enabling Encrypted Search
- Using Single Sign-On (SSO) with Virtru
Manage Emails & Files for Admins
FAQs for Admins
- What permissions does Virtru need to sync with G Suite?
- Do I have to purchase a Virtru license for each device that I use?
- What is DLP Scanning?
- Can DLP rules scan for Attachment Content?
- What is Encrypted Search?
- What are the required endpoints for Virtru?
Troubleshooting for Admins
Billing & Payments
Compliance & Legal
- SOC 2 Reports
- HIPAA Compliance & BAAs
- CJIS compliance
- FERPA compliance
- FIPS 140-2 compliance
- Virtru's Stance on Privacy and Other Key Issues
Security & Government Surveillance
Release Notes
- Release Notes: Virtru Gmail Plugin
- Release Notes: Virtru Outlook Desktop Extension (Windows Desktop Only)
- Release Notes: Virtru Outlook 365 Add-in (for Web, Desktop, Mobile)
- Release Notes: Virtru Secure Reader
- Release Notes: Virtru Secure Share
- Release Notes: Virtru Customer-Hosted Gateway
Translated Articles - French
- Envoyer un e-mail chiffré avec Virtru depuis Outlook
- Envoyer un e-mail chiffré avec Virtru dans Gmail
- Installer et activer Virtru pour Outlook sur ordinateur
- Installer et activer Virtru pour Gmail
- Installer et activer l’extension Virtru pour messagerie
- Installation - Extension pour Google Chrome
Virtru Hosted Gateway
Virtru Customer Hosted Gateway
Virtru Private Keystore (for Virtru Solutions)
Virtru and Google CSE
Virtru Google Marketplace
Google EKM
Virtru Active Directory Domain Sync
Virtru Audit Export Client
Virtru Custom Branding
Virtru Data Protection Toolkit
Virtru Encrypted Migration
SAML
Secure Share for Zendesk
- Secure Share for Zendesk: Overview
- Install Secure Share for Zendesk
- How to login to the Virtru Secure Share for Zendesk
- How to share a file with Secure Share for Zendesk
- How to request files with Secure Share for Zendesk
- How to view secure files with Secure Share for Zendesk