Access Secure Emails & Files
- Read a Virtru Encrypted Email without Virtru Installed
- View a Secure File Shared with You via Virtru Secure Share
- Reading Virtru Encrypted Content without Virtru Installed
- Reply to a Virtru Encrypted Email without Virtru Installed
- Share a Virtru Secured File without Virtru Installed
- Using a verification code to authenticate
Troubleshooting for Recipients
- Not receiving verification email
- Foreign characters in email
- "Error unlocking message" in the Secure Reader
- Email Address “not authorized" or "does not have access" Error
- Email address is incorrect or needs to be updated
- Opening a Secure Email or File Sent to a Group or Alias Address