Virtru for Recipients
Access emails & files without Virtru installed
Access Secure Emails & Files
- Reading and replying to a Virtru encrypted email without installing Virtru
- Using a verification code to authenticate
- Viewing an attachment in the Secure Reader
- Printing attachments in the Secure Reader
- Adding an attachment to a reply in the Secure Reader
- Opening a secure file that is shared with you via Virtru for Drive
Troubleshooting for Recipients
- Not receiving verification email
- Error: “Contact Your IT Administrator” when trying to access Secure Reader
- Opening and reading a Virtru-encrypted email from any internet browser
- Secure Reader saying email address “is not authorized to view” the email
- Unable to download attachment from the Secure Reader
- Remaining Logged Into the Secure Reader