Skip to Content
Logo
Welcome to Virtru's support portal. As we work to make this page more accessible to screen readers, please contact us at support@virtru.com for technical support.
Virtru Website Events & Webinars Status Page Contact Support
Sign in
  1. Virtru
  2. Virtru for Recipients

Virtru for Recipients

Access emails & files without Virtru installed

Access Secure Emails & Files

  • Read a Virtru Encrypted Email without Virtru Installed
  • Reply to a Virtru Encrypted Email without Virtru Installed
  • Using a verification code to authenticate
  • Viewing a secure file or attachment in Virtru's Secure Reader
  • Open a Virtru Encrypted Google Drive File without Virtru Installed
  • Accessing a tdf.html File (Persistent File Protection)
See all 7 articles

Troubleshooting for Recipients

  • Not receiving verification email
  • Please open in a different browser error message
  • "There's something wrong" error message
  • "Your verification link has expired" error message
  • "This verification link has already been used" error message
  • Email Address “not authorized to view” Error in Secure Reader
See all 8 articles

FAQs for Recipients

  • Browser Support for tdf.html Files Generated by the Virtru SDK
  • What is the Virtru Secure Reader?
  • Browsers supported by the Secure Reader