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Updating the Virtru for Outlook Desktop Extension

  • Updated

This article covers everything you need to know about keeping your Outlook Desktop Extension up-to-date. 

If you are using a different product, please visit the corresponding page for the Gmail Plugin, Outlook 365 Add-in, Drive Plugin, or mobile apps.

Not sure if you are on the most up-to-date version of Virtru? You can visit our Release Notes section to see the most up-to-date version of each Virtru product. 

Please Note

If you are having trouble updating Virtru using the steps below, you can always try uninstalling Virtru and reinstalling Virtru.

Instructions

Virtru for Outlook comes packaged in two different installer types - per-user and per-machine - which apply updates differently. Not sure which type you have? It's always best to ask your IT administrator to make sure you're installing the right version.

Generally speaking, if you installed Virtru on your own, you're likely using the per-user version. If Virtru was installed by an IT administrator in your organization, there's a good chance you're using the per-machine version, in which case you should contact them for assistance in updating. 

Per-User

1. Click on Virtru at the top of your main inbox view.
Virtru tab in inbox view

2. Select Options
Options in Virtru tab

3. Click Check for Updates > follow the prompts to update.
Checking for updates in Outlook

Additionally, the per-user version of Virtru for Outlook is enabled for automatic updates. You can select the frequency with which you'd like to check for available updates in Virtru's Options menu:

  • Select the Virtru menu in Outlook > click Options.
  • On the General tab > select your desired update check frequency:
    • Daily
    • Weekly
    • Bi-weekly
    • Never

If you still find yourself on an outdated version, please uninstall and reinstall.

Per-Machine

Virtru's per-machine builds are meant to be installed by an administrator for all users in a given environment, whether that be a single computer, a terminal server, or a group of users in a remote desktop environment.

For greater administrative control, the per-machine installer has automatic updates disabled, which you'll see reflected under Virtru > Options > General.

To update a per-machine build, contact your Virtru administrator or IT admin. If you are the Virtru administrator, the most up-to-date build can be found here: per-machine installer.

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