If you have provided your Secure Share link to another user, they can send files back to you via your link. When they do, you will receive an email with a list of files and a link to access. The email may also contain a message providing context to its contents. In this article, we will walk through how you can access secure files shared with you.

Verification

Before you can view any files, you may need to verify your identity and log into the Secure Share portal with your email address.

1. Click View Files in the email you received

2. A new tab will open. On the sign in page, choose you sign in method. You may do so via your provider or a one-time verification link

If you selected the one-time verification link, you will receive an email from verify+XXXXXXXX@virtru.com (with each X being a random digit). Select Verify me to complete the process

Upon successful verification, you will land on the "Message Summary" page

Viewing Secure Content

Once you are verified, you can see what files were shared with you and any applicable additional messaging from the sender.

You will be able to:

• View files shared with you. Note: Some file types cannot be previewed and must be downloaded and viewed locally
  
  
• Download files shared with you. Note: If a file has Watermarking applied to it, downloading will be disabled
  
• Send a SECURE REPLY