Skip to main content
Welcome to Virtru's support portal. As we work to make this page more accessible to screen readers, please contact us at support@virtru.com for technical support.

Requesting Files via Virtru Share

  • Updated

In this article, we'll show you how to send an email with a request link or find your Virtru Share link so you can include it anywhere. This is a personal link, which you can share anywhere you work - like your email signature or a website.

 

File Size Limit

The file size limit is 15 GB per file based on buffering limitations of your device. This is a per-file limit - you can share multiple files with combined totals exceeding 15 GB.

Accessing Your Virtru Share Page

1. Navigate to https://secure.virtru.com/secure-share/, enter your email address, and click Continue

Virtru Sign In page

2. If prompted, choose your sign in method. You may do so via your provider or a one-time verification link. Note: if your organization has configured SSO with Virtru, you will be directed to your Identity Provider

Choose How to Verify page

If you selected Send Verification Email, you will be directed to a "Check your inbox" page

Check your inbox page

You will also receive an email from verify@virtru.com. Select Verify Me to complete the process or enter the one-time code on the "Check your inbox" page

Verification email

3. Upon successful verification, you will land on the outbound "Securely Share" page. Using the navigation menu on the left, select Request

Requesting Files

1. On the "Request Files" page, you first want to select your "Receiving Inbox." This will allow you to select either your primary address or any recognized aliases or group addresses. Note: Alias and group support is only available for Virtru customers who have synced their domains with Virtru.

Receiving Inbox field

2. Once you have selected your "Receiving Inbox," you have three options to request files:

  • Enter the email address of a specific user you wish to receive content from. You may also include an optional subject and unencrypted message to provide context. When ready, select REQUEST 

    You should see a confirmation prompt

    Request successful prompt

    This entered email address will then receive an email with a unique link to share files directly back to you

    Request email

  • Copy link so you can share your link anywhere, such as an email signature

    Copy link option

  • Copy embed code for easy inclusion on web pages

    Copy embed code option

You are now ready to request and receive secure files!

Once you receive files back, the following will walk you through accessing that content: View a Secure File that has been Shared with You

If you need to share files outbound to a colleague, follow the instructions here: Share Files (Outbound) via Virtru Share

Related articles