About

The Virtru Share History page logs each file you have sent or received, and, for any file sent using v1.34.0 or later, you will find options to View or Download those files. Additionally, for any files you have shared, (that you own), you can revoke the content or select an option to update the details of the share.

Jump To:

Accessing the History Page
Finding Files
Managing Files

Accessing the History Page

1. Navigate to https://secure.virtru.com/secure-share/, enter your email address, and click Continue

2. If prompted, choose your sign in method. You may do so via your provider or a one-time verification link. Note: if your organization has configured SSO with Virtru, you will be directed to your Identity Provider

If you selected Send Verification Email, you will be directed to a "Check your inbox" page

You will also receive an email from verify@virtru.com. Select Verify Me to complete the process or enter the one-time code on the "Check your inbox" page

3. Once signed in, click on the History tab on the left-hand navigation bar

Finding Files

The History page will include listings for all secure files you have sent or received via Virtru Share. These listings include Date (date sent), Data Owner (sender), Subject, Files (number of files), Recipients (number who accessed over total count), Channel (platform sent from such as Web App or Zendesk integration), and Action (where you can manage access; details below)

Each page will display up to 10-20 entries (depending on your preference). At the bottom right, you can manage the count or use the navigation arrows to access the next or previous page.

If you click a file name or the file count for a share, you will see the applicable file name(s) and options to View and Download the files:

To narrow your list, you can also select the Filter list icon in the upper right corner which allows you to filter by Data Owner (sender), Recipient, Date Range, and/or Subject.

Managing File Access

Users can manage their shares by selecting the Action gear on the right.

For files you own (you sent), "Actions" include:

• View the Message Summary to manage the shared content
• Revoke Access (or Restore Access)

Note: If you are not the file sender (owner), you will not be able to revoke access or edit the share. You will only have the option to "View Message Summary."