We are excited to share a new capability for Secure Share, making it faster and easier to view your previously shared and received encrypted files. Now, you can select to “View” a file directly from your Secure Share History!
Please Note:
This feature will be automatically available for Secure Share customers on April 5, 2024
Feature Overview
This feature gives you faster, easier access to the files you’ve shared and received, right within the Secure Share interface.
Once this feature is released, you will be able to access secure files by following these steps:
1) Go to Secure Share and select History from the left side navigation bar
2) Click the file name or the gear icon of the file you want to access
3) Select “View” in the details window
4) Your file will open in a new tab
Architecture Changes
To enable this new capability, we have made improvements to the Secure Share architecture which will go into effect when the feature is released. These updates create an opportunity to deliver additional customer requested capabilities to Secure Share in the future.
Rest assured, the architectural changes made will not impact the security of your files or your ability to access files you have previously shared.
These changes will involve the removal of Split Knowledge Key Architecture from Secure Share. If your business wants additional layers of security, Secure Share can still be leveraged with a Virtru Private Keystore. The Virtru Private Keystore is an optional add-on that gives you complete control over your keys, ensuring zero-trust end-to-end encryption more completely than the existing Split Key Architecture.
Additional Notes:
- This release will include changes to the interface of the Secure Share History page.
- Files shared or received via Secure Share for Zendesk can NOT be viewed in the Secure Share history page. These files must be accessed directly via the ticket in Zendesk.