If you’re reading this, you’ve likely received an email to view files protected by Virtru. This means the sender has elected to use Virtru to encrypt the files. In this article, we’ll show you how to quickly access your secure files in the Virtru Secure Share website.

Verification

Before you can view any files, you will need to verify your identity and log into the Secure Share portal with your email address.

1. Click View Files in the email you received

2. A new tab will open. Choose you sign in method. You may do so via your provider or a one-time verification link

If you selected the one-time verification link, you will receive an email from verify+XXXXXXXX@virtru.com (with each X being a random digit). Select Verify me to complete the process

Upon successful verification, you will land on a "Message Summary page" page 

Viewing Secure Content

Once you are verified, you can see what files were shared with you and any applicable additional messaging from the sender.

You will be able to:

• View files shared with you. Note: Some file types cannot be previewed and must be downloaded and viewed locally
  
  
• Download files shared with you. Note: If a file has Watermarking applied to it, downloading will be disabled
  
• Initiate a fresh Secure Share session back to the sender via the SECURE REPLY button