About
If you are a new Virtru Outlook Desktop customer, this article is the best place to begin. It will give you the exact steps you need to take and walk you through some key considerations that will help you decide how you want to configure and deploy Virtru. We'll also highlight minimum requirements, best practices and additional features you may want to explore.
We also offer a separate Outlook 365 Add-in
If you are unsure which tool is best for you, please review the following: What is the difference between Virtru's Outlook 365 Add-in and Outlook Desktop Extension?
Test First!
We recommend deciding your configuration and testing with a small pilot group before notifying all users. That will allow you to tailor the communication to your exact needs and user flows. See the Best Practices section below for more information.
Minimum Requirements:
To prevent post-deployment issues, we recommend double-checking the following before deploying Virtru to your organization. Virtru's Outlook Desktop Extension is compatible with:
- Outlook (Windows desktop) versions 2016 and above
- Windows 10 operating system and above
Steps
Phase #1: Configure Virtru
First, you need to decide is how you want to add users to your team. This will impact the steps your users need to take and how you will configure Virtru.
Option: | Description | Considerations |
Manually Add | Add your users manually via the Virtru Control Center |
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Entra ID Sync | Connect your Entra ID to Virtru and pull users in via a sync |
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Phase #2: Notify Users
This is a critical - and often overlooked - step in the deployment process. This step is important for a number of reasons:
- It ensures end-users have the instructions and resources they need to start using Virtru immediately
- It will save you time by deflecting end-user questions once you go-live
- It reinforces "why" security is important and encourages adoption.
- It limits the chance of incorrect installation and misconfiguration - which can unintentionally create security and compliance gaps
You can use this email template to help communicate the necessary information to your users. All you need to do is delete any irrelevant items and tweak as needed.
We recommend reviewing this full article and deciding your configuration before notifying users. That will allow you to tailor the communication to your exact needs and user flows.
End User Guide
This link includes everything your users will need to Get Started with the Virtru for Outlook Desktop Extension (User Guide)
Phase #3: Install Virtru
Next, you need to decide how you want to get Virtru installed on users' machines.
Option: | Description | Considerations |
Manual Add-in Installation |
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Forced Installation | Administrative deployment to force install the add-in |
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Best Practices & Additional Resources
Test Virtru before Go-live
Before pushing Virtru to a large group of users, we recommend testing with a small pilot group of users. Approaching deployments this way has a few benefits:
- You'll get to see all the user flows in action and be able to better articulate the process to your users.
- If there are any issues or gaps, you can work with Virtru Customer Support to address them before they impact a larger audience.
We've helped over 6,000 customers deploy Virtru. First impressions are lasting ones. That is why testing before going live and notifying users are the two biggest factors in a successful deployment.
Additional Resources
- Get Started Guide for Users
- Outlook Desktop Guides and Troubleshooting Articles
- Manage Emails & Files
- FAQs for Admins
Optional Features
In addition to choosing how you want to add users and install the add-in, there are other team settings you can configure. These settings are optional and can be configured or tweaked at a later date if needed.
This optional step is recommended if you are looking for more granular user and security controls. If you are a smaller business who wants to get Virtru up and running as quickly as possible, you can skip this section. Actions to consider: