About
Provisioning groups come into play if you have synced your organization with a Google Workspace or Entra ID (formerly Azure AD). Once a Workspace or Entra ID domain is synced, by default, all users in that domain become licensed users. If you have purchased Secure Share licenses for only a subset of your users, then you need to implement a provisioning group to maintain licensing compliance.
A "Licensed" Secure Share user is any user that has the ability to initiate an outbound share or send a request link. Non-licensed users will still have the ability to receive files from licensed users and will be able to send files in return.
If your subscription includes an email solutions, please review our email provisioning instructions. We also have separate instructions if your team is using the Virtru for Drive extension.
Jump to:
Configuring a Provisioning Group
Finding Provisioned Users
User Experience and Impact
Configuring a Provisioning Group
The provisioning group is created and maintained within the Workspace or Microsoft environment. Virtru customers can create a Google Group on their Workspace or a mail-enabled group in their Exchange and add only their desired Virtru senders to that group. Follow the steps below to configure a provisioning group:
1. Create a Google Group or Microsoft distribution group on your domain with the group email addressed as "virtru-secure-share-provisioning-group@[yourdomain.com]"
Note for organizations with multiple domains
Set the provisioning group domain to match the domain of the administrator who configured the sync with Virtru
2. Add the users you want to license to this group. Those users will become the only users in your organization who can initiate outbound shares and requests. Everyone else in your domain will still be able to receive files from licensed users and will be able to send files in return.
3. Sync with Virtru:
- If you have already synced with Virtru, you can perform a domain refresh
- If you have not synced with Virtru, you will want to install Virtru on the domain level in Google Workspace or Entra ID.
Once complete, Virtru will automatically recognize the provisioning group and license users appropriately. Non-provisioned users will still appear in the Control Center and may appear as "Activated", but they will have limited access.
Note
After creating the provisioning group, the list will need to be maintained into perpetuity. A "domain refresh" will need to be performed for any provisioning group changes to take effect in Virtru (or any other changes to groups and/or users).
Finding Provisioned Users
Inside of the Virtru Control Center, you have the ability to filter your users by members of your Virtru Secure Share provisioning group. In order to see the users that you have assigned licenses to, you may perform the following steps below:
- Sign in to the Virtru Control Center
- Go to the Users & Groups page > Users tab
- Using the filter drop-downs, select All Users in Groups and type in virtru-secure-share-provisioning-group@[yourdomain.com]
- Click the magnifying glass to submit the search
- This will list the users within your organization's Secure Share provisioning group
User Experience and Impact
A provisioned user will not see any changes to their experience. However, non-provisioned users will see significant changes:
- User will have the ability to receive files from licensed users
- User will be able to send files if they receive a request link from a licensed user
- User will NOT be able to access the outbound Share function to initiate a Secure Share flow
- User will NOT be able to access the Request function to initiate a Secure Share flow