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In addition to your primary G Suite account, you can also activate Virtru with any mailbox to which you have delegated access. However, the activation process will be a bit different than activating your primary mailbox.
Jump to:
Activation
Reactivation
Locating the activation email
Activation
1. Ensure that the Virtru plugin is installed for Chrome.
2. Navigate to the Delegated mailbox.
3. You should receive a prompt to activate. Select Send Activation Email.
4. Open the delegated activation email from noreply-activation@virtru.com and click Activate.
5. You should be all set and ready to send encrypted emails from your delegated account! Click Done to proceed.
6. Optional: Activation emails are device specific and one-time use. It is suggested that the delegation email is deleted after use to avoid conflict during future activations.
Reactivation
For security, delegated activations expire after 10 days. To re-activate, if you are not automatically prompted, you can activate in the Compose window.
1. Click Compose in Gmail.
2. If inactive, click the Activate Virtru option where you would normally find the Virtru toggle.
3. This will deliver an activation email.
Open the delegated activation email from noreply-activation@virtru.com and click Activate.
4. You should be all set and ready to send encrypted emails from your delegated account! Click Done to proceed.
5. Optional: Activation emails are device specific and one-time use. It is suggested that the delegation email is deleted after use to avoid conflict during future activations.
Locating the activation email
If you still cannot locate the activation email, please reach out to Virtru support to see if the email bounced or was blocked.