About
This article provides end-users with a overview of how to successfully utilize Virtru Secure Share for Zendesk, a seamless tool for sharing secure files.
The sections that follow provide a more detailed look at the end-user life-cycle. This article will cover:
- Sending and Requesting Files
- Viewing Files
- Managing Content
- Additional Resources
Sending and Requesting Content
With Virtru Secure Share for Zendesk, administrative deployment is required. Once your admin has deployed the app, you should see it as an available option within Zendesk replies.
If you see Virtru, then you're ready to get started! The following guides will walk you through the basics:
- How to login to the Virtru Secure Share for Zendesk
- How to share a file with Secure Share for Zendesk
- How to request files with Secure Share for Zendesk
Viewing Files
If you have shared a request link or a file recipient replies to one of your shares, you can view that content right in Secure Share:
Managing Content
With Virtru, you're in complete control of your data. You always have the ability to manage access to your content. For Secure Share, this can be done in Secure Share or your Virtru Control Center:
- Secure Share History Page
- Reviewing Sent Content - My Data Page Overview
- Managing Emails and Files in the My Data Page
You can even apply additional security settings to your content:
- Security Option: Expiration Date
- Security Option: Watermarking
- Security Option: Persistent File Protection (PFP)
Additional Resources
Want to know more about Virtru?
Wondering about the recipient experience?