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When printing a secure Virtru email, depending on the method you use to print, you may end up with the encrypted "Unlock Message" template instead of the contents of the email. Following the instructions below, Outlook 365 Add-in can successfully print the decrypted version of your message.
Experience differs by product
If you are using a different Virtru product, please try one of the following:
Instructions
In Outlook 365, it is best to print the content while viewing the Expanded View of the message. You may use the pop-out option at the bottom of your Virtru panel.
Then, right-click the message and select Print...