Virtru admins have the ability to manage stock rules and create custom rules, however, these Security Rule changes are not immediately pulled in on every platform.
The automatic rule refresh intervals and how to manually refresh rules per platform can be found below:
Platform |
Manual Refresh |
Automatic Refresh Rate |
| Virtru for Gmail | Refresh Browser Page | up to 3 hours |
| Virtru for Outlook Desktop Extension | Restart Outlook | up to 3 hours |
| Virtru for Outlook 365 Add-In |
Open the Add-in Menu and Select Refresh User Settings |
up to 12 hours |
| Virtru-Hosted Gateway | n/a | seconds |
| Customer-Hosted Gateway | Restart the applicable containers | up to 3 hours |