Virtru
Categories
- Virtru for Recipients Access emails & files without Virtru installed
- Virtru for Users Install & use Virtru to protect your emails & files
- Virtru for Admins Manage your organization's Virtru account & users
- Billing & More Billing, compliance, legal, & much more
- Advanced Deployments Advanced configuration & deployment guides for Enterprises
Promoted articles
Access Secure Emails & Files
- Read a Virtru Encrypted Email without Virtru Installed
- View a Secure File Shared with You via Virtru Secure Share
- Reading Virtru Encrypted Content without Virtru Installed
- Reply to a Virtru Encrypted Email without Virtru Installed
- Share a Virtru Secured File without Virtru Installed
- Using a verification code to authenticate
Troubleshooting for Recipients
- Not receiving verification email
- Foreign characters in email
- "Error unlocking message" in the Secure Reader
- Email Address “not authorized" or "does not have access" Error
- Email address is incorrect or needs to be updated
- Opening a Secure Email or File Sent to a Group or Alias Address
FAQs for Recipients
General
Outlook
Secure Share
Mobile
- Install, Activate, and Send Securely with Virtru for iOS
- Install, Activate, and Send with Virtru for Android
- Activation trouble on a Virtru mobile app
- Unrequested Mobile App Activation Email
- Updating the Virtru Mobile Apps
- Uninstall Virtru for iOS
Install & Deploy Virtru for Admins
Manage Users & Admins
- Sync Overview
- Control Center Admin Overview
- Managing Users
- Managing Admins
- Finding Users in the Control Center
- Licensing for Synced Orgs (Provisioning Group)
Organization Settings & Features
Manage Emails & Files for Admins
FAQs for Admins
- Supported Versions of Virtru Products
- How Long Does it Take Security Rule Updates to Take Effect?
- What permissions does Virtru need to sync with G Suite?
- Do I have to purchase a Virtru license for each device that I use?
- What is Security Rule Scanning?
- Can DLP rules scan for Attachment Content?
Troubleshooting for Admins
Billing & Payments
Compliance & Legal
- SOC 2 Reports
- HIPAA Compliance & BAAs
- CJIS compliance
- FERPA compliance
- FIPS 140-2 compliance
- Virtru's Stance on Privacy and Other Key Issues
Security & Government Surveillance
Release Notes
- Release Notes: Virtru Gmail Plugin
- Release Notes: Virtru Outlook Desktop Extension (Windows Desktop Only)
- Release Notes: Virtru Outlook 365 Add-in (for Web, Desktop, Mobile)
- Release Notes: Virtru Secure Reader
- Release Notes: Virtru Secure Share
- Release Notes: Virtru Customer-Hosted Gateway
Translated Articles - French
- Envoyer un e-mail chiffré avec Virtru depuis Outlook
- Envoyer un e-mail chiffré avec Virtru dans Gmail
- Installer et activer Virtru pour Outlook sur ordinateur
- Installer et activer Virtru pour Gmail
- Installer et activer l’extension Virtru pour messagerie
- Installation - Extension pour Google Chrome