Troubleshooting for Users
- Uninstalling Virtru for Users
- Virtru mobile app not activating
- Error: “This email address is not authorized to view this email”
- Virtru for Outlook Activation Stalled
- Can't find activation email in my inbox
- Virtru turning on by itself when hitting 'Send'
- Virtru installed, but not appearing in Outlook
- Replying to a secure message does not show the original thread
- Recipient still able to forward email while Disable Forwarding is enabled
- Virtru disappearing from Outlook
- Error: "You're already a member of a team"
- "Error Sending" or "Unknown Error"
- Submitting Outlook debug logs
- Virtru Internet connection requirement