The email template below is designed to help you efficiently communicate your rollout of Virtru to recipients. A recipient is a non-Virtru user who your organization plans to send encrypted emails and/or files. This includes external users as well as any unlicensed internal users (if you did not buy enough licenses to cover your whole organization).
While Virtru is designed to make it easy for your authorized recipients to access secure content, questions occasionally arise. That is why we recommend sending this email to anyone you plan to frequently send encrypted emails (ex. third-party financial consultant, lab or healthcare provider you partner with, Government agency, etc.). It will help set expectations, improve their user experience, and reduce the number of questions.
Licensed users who install Virtru do NOT need to worry about this as their emails will decrypt automatically within their plugin or app. We have a separate email template for deploying Virtru to users.
Email for Frequent Email or File Recipients
Subject: [COMPANY NAME]’s New Email Tool
Hi [YOUR RECIPIENT’S NAME],
Some of the emails I’ll be sending to you might look a little bit different going forward, and I want to let you know why.
We recently adopted Virtru here at [YOUR COMPANY’S NAME] to encrypt our emails and attachments. Virtru makes it easy for us to share sensitive information with you in a safe and compliant manner, and also for you to securely respond and add attachments without having to download any software.
Curious about what you will experience when you receive a Virtru-encrypted email? Click the links below to see how they can read and reply: https://www.virtru.com/intro/
[YOUR COMPANY’S NAME] has benefited from the easy protection Virtru provides. I hope you will, too.
Virtru's Support Page is also a useful resource if you have any questions along the way. They have a whole section devoted to reading and replying to secure emails and attachments.
Please email or call me with any questions.
[YOUR PHONE NUMBER]