Please note: This article only applies to users who have authenticated with the Gmail API (Gmail option) in app versions 3.5.0 and lower.
On September 15, 2019 Google will expire old API keys used to authenticate accounts. As a result, all Virtru iOS users (on any version below 3.6.0) using Gmail must upgrade to 3.6.0 AND delete then re-add their account.
Impacted users attempting to access the app will receive an optional pop-up prompting them to update. On September 1st, 2019 users will no longer have the option to dismiss the popup and will be required to re-add their account again in order to continue using that account in the Virtru iOS app.
Follow the instructions below to update your account and gain access to the newest version of the app.
How to Update the App
- Open the Virtru iOS app > Tap Update > Tap Update this Account
2. Select Gmail from the list of account types > Tap Continue > You will be redirected to a Google.com sign-in page
3. Enter your email address and password and complete the sign-in process > Once complete you will be able access your account Gmail account through the Virtru app.