As the administrator of a Virtru team, you can use the Virtru Control Center's Users page to manage users and licenses for your organization. You will be able to see invitation status, whether a user has activated a plugin (Activation status), and the Admin Role for the users on your team.
To learn more about how to leverage the Virtru Control Center, we recommend our Virtru Control Center Playbook for Administrators
As an admin of a Virtru team, you have the ability to add other users to your team using the Add a User button found in the top right corner of the page:
When clicking that option, you will be able to enter email address(es) of user(s) you wish to add.
The window will display the number of unused licenses and will update as you add email addresses. Once ready, click Add to invite the user to your team.
They will then receive a team invitation from firstname.lastname@example.org that they must accept if they wish to join your team:
Please Note: Once users accept the invitation, they need to then install and activate Virtru.
If you need to purchase more licenses for your account, please contact Customer Support.
To remove users from your team (and free up licenses), select the box next to the email address(es) of the user(s) and then select Remove License:
You will receive a prompt about the effects of the change and will be asked to confirm removal. To do so, select Remove user:
Reminding Users to Accept Invitations
If you have sent team invitation(s) that have yet to be accepted, the user's Invitation status will read "Invited":
You can remind any user(s) to join the team by selecting the box next to their email address and selecting Remind invited user:
Exporting a List of Users
To view a .csv of all users in the Control Center, admins can use the Export All Users button in the top right corner:
This .csv will include the following:
- All user email addresses
- User invitation statuses
- User activation statuses
- User admin roles
- A count of all users in the Control Center
- A count of pending invitations (invited)
- A count of accepted invitations
- A count of activated users
- A count of unactivated users
Using the Search bar at the top of the page, you can search for users on your team (using all lowercase):
Search syntax can be found here: Searching for users in the Virtru Control Center
Using the left drop-down, admins can filter users by Activation status, admin status, and invitation status:
- Non-Activated users are users who have never activated a Virtru plugin.
- Activated users are users who have activated a Virtru plugin at any point in time.
- Super Admins are admins on the Virtru team.
- Invited users are those who have received team invitations but have yet to accept them. These users do consume a license.
By default, the page will display the first 20 users on your team alphabetically. If you have more than 20 users, you can navigate to various pages using the arrows on the right side of the page:
Using the column titles, admins can also sort users by Email Address, Invitation status, Activation status, and Admin status:
Managing Admin Roles
To view and manage a user's administrative role, simply click on the user's email address. This will display their current status and provide a toggle to adjust their role:
If a user has not accepted their invitation, they cannot become an admin: