About
As the administrator of a synced Active Directory (AD) Virtru team, you can use the Virtru Control Center's Users & Groups page to view all synced users, Organizational Units (OUs), and groups from your organization.
To learn more about how to leverage the Virtru Control Center, we recommend our Virtru Control Center Playbook for Administrators
If your team has performed a Google Workspace (formerly G Suite) sync with Virtru, please go here: Managing Users for a Google Workspace Synced Domain (Users & Groups Page)
If your team has performed an Azure sync with Virtru, please go here: Managing Users and Admins for an Azure Synced Domain (Users & Groups Page)
If your team has not synced with Virtru, please go here: Managing Users and Admins (Users Page)
Jump to:
Users Tab
-Adding and Removing Users from the Synced Team
-Searching Users
-Filtering Users
-Sorting Users
-Exporting a List of Users
-Viewing and Managing User Permissions
Groups Tab
-Searching Groups
-Viewing Last Refresh Date from the Groups Tab
-Viewing and Managing Group Permissions
Users Tab
The Users tab displays the primary email address of synced users from your Active Directory (per the last sync). You will also see whether users have activated a plugin and their Admin Roles. The page includes options to search, filter, and sort users, as well as the ability to manage administrative privileges.
Adding and Removing Users from the Synced Team
As a synced organization, Virtru pulls in users from your AD that have been added to the "Virtru Users Group". Within the Virtru Control Center, you will not be able to manually add or remove users. The user list will update with each sync refresh.
By default, the sync tool is set to run daily, however, an admin can force a manual refresh by restarting the sync tool on your server. Above the list of users, you will find your last sync date and time:
Note
Any changes to your Active Directory after that sync date will not be recognized by Virtru, though, as long as the AD sync process is still running on your server, it should refresh daily.
Searching Users
Using the Search bar at the top of the page, you can search users by email address, alias, or group address (using all lowercase):
Search syntax can be found here: Searching for users in the Virtru Control Center
Filtering Users
Using the left drop-down, admins can filter users by Activation status or Super Admin status:
- Non-Activated users are users who have never activated a Virtru plugin with their primary address.
- Activated users are users who have activated a Virtru plugin with their primary account at any point in time.
- Super Admins are users with full admin privileges as set in your Virtru Admins group (as of your latest sync).
Using the right drop-down, admins can filter users by their OUs or Groups:
Multiple OUs can be viewed at once:
Multiple Groups can be viewed at once:
Note
OUs and Groups cannot be filtered at the same time.
Sorting Users
By default, the page will display the first 20 users on your team alphabetically. If you have more than 20 users, you can navigate to various pages using the arrows on the right side of the page:
Using the column titles, admins can also sort users by Email Address, Activation status, and Admin Role:
Exporting a List of Users
To view a .csv of all users in the Control Center, admins can use the Export All Users button in the top right corner:
This .csv will include the following:
- All user email addresses
- User activation statuses
- User admin roles
- A count of all users in the Control Center
- A count of activated users
- A count of unactivated users
Viewing and Managing User Permissions
To view a user's administrative privileges, simply click on the user's email address. This will display their current status and privileges, and for applicable users, allow you to manage specific permissions. Any user in your Active Directory Virtru admins group will be a Virtru super admin with full Administrative Privileges:
Users outside of your Virtru Admins Active Directory group will not be Virtru Super Admins but can still receive some Administrative Privileges. To assign these privileges, click on the email address of a user you wish to modify and select the permissions you wish to grant:
Users can also be granted administrative privileges over specific OUs and/or Groups. To do so, click Add OU or Group, select one of the two, select one or more in that category, and click Add:
If a user is a member of a group that has been granted administrative privileges, they will inherit the privilege(s). Inherited privileges will be locked on the user's privilege menu with an indication of the source:
Groups Tab
The Groups tab displays all group distribution addresses pulled in during the most recent sync. The page includes options to search and sort group addresses, as well as the ability to manage administrative privileges for all users in a specific group.
Searching Groups
Using the Search bar at the top of the page, you can search for specific group addresses (using all lowercase):
Viewing Last Refresh Date from the Groups Tab
Above the list of groups, you will find the number of groups pulled in and your last sync date and time.:
Note
Any changes to your Active Directory after that sync date will not be recognized by Virtru, though, as long as the AD sync process is still running on your server, it should refresh daily.
Viewing and Managing Group Permissions
In addition to setting administrative privileges to individual users, Virtru admins can apply privileges to entire group addresses which will be inherited by all members of that group (as defined in your Active Directory per the most recent sync). To assign these privileges, click on the group email address of a group you wish to modify and select the permissions you wish to grant:
Groups of users can also be granted administrative privileges over specific OUs and/or Groups. To do so, click Add OU or Group, select one of the two, select one or more in that category, and click Add:
Please Note: Inherited privileges will be locked on the user's privilege menu with an indication of the source: