While we try to make the recipient experience as straightforward as possible for both users with and without Virtru installed, we understand that you may want to give your recipients a heads up.
For this reason, we've created the following templated message that you can send to help your recipients identify Virtru-encrypted messages.
Subject: [YOUR COMPANY’S NAME]’s New Email Tool
Hi [YOUR RECIPIENT’S NAME],
Some of the emails I’ll be sending to you might look a bit different going forward, and I want to let you know why.
We recently adopted a new tool called Virtru here at [YOUR COMPANY’S NAME]’ to encrypt our emails and attachments. Virtru makes it easy for us to share sensitive information with you in a safe and compliant manner.
When you receive a message from me that has been encrypted with Virtru, it will look similar to this:
From here, all you need to do is click "Unlock Message" and follow the prompts that appear. You don’t have to create any new passwords or accounts or go to a portal. It’s easy and friendly!
Check out this article from Virtru’s site for more detailed instructions.
If you want to read and respond to my Virtru messages directly from your inbox, you can download Virtru’s free product here. Otherwise, you can access my messages from your web browser using the above instructions – as long as you are not using Internet Explorer 9 or older.
[YOUR COMPANY’S NAME]’ has benefited from the easy protection Virtru provides. I hope you will, too.
Please email or call me with any questions, and check out Virtru’s Help Center if needed.
[YOUR PHONE NUMBER]