Managing emails as a Virtru administrator

As the administrator of your Virtru team, you can use the Virtru Dashboard's Email page (in the Organization section) to view a record of all the secure emails sent by the members of your team.  While this page does not include the actual message content, you can view the associated metadata and manage access permissions simply by clicking on the email you're interested in.

• Security Options
• Allowed Users & Forwarding Tree
• Validation Report
• Searching for Emails

Security Options

The message detail pane gives you the option to manage the message and any attachments. If you only want to manage attachments or files, go to the Organization Files view.

For the message, admins can Revoke, Add Expiration Date, or Disable Forwarding.  If the message was already revoked, already has an expiration date, and / or disable forwarding is already enabled, you may disable or update these controls as well.  Message revocation, expiration, and disabling of forwarding apply to both the message and any associated attachments.

For any attachments, admins can Disable Re-sharing, apply Watermarking, or Set Expiration Date.

After modifying any settings, remember to Save Changes via the button bottom of the message detail pane. 

Revocation events are applied immediately without the need to save changes.

Allowed Users & Forwarding Tree

The Allowed Users section will show not only the original designated recipients of the email, but also the Forwarding Tree containing any new recipients of the message and the per-recipient read status.  In the example below, ima.secure@virtruprivacy.com and newtovirtru@gmail.com were the original recipients.

In the Security Options section described above, the Revoke button removes access for all recipients of the message.  In the Allowed Users section, you're able to selectively remove access for some users while maintaining access for others.  Email addresses with a strike through them in the image above have had their access removed.  You can revoke a recipient's access by hovering over the email address and clicking the red hand icon.  Unlike the Security Options section, revocations performed via the Forwarding Tree do require that you save your changes.

Validation Report

The Validation Report lists the DLP rules that were triggered by the content of this email, as well as the action performed due to that rule firing.  When multiple rules are triggered, the more secure option takes precedence.  In the example below, all instances of User Warned are struck through because the email was auto-encrypted by the Social Security Number rule.  Had there been no SSN present, the user would have been warned about the presence of "password", "confidential", and a credit card number.  The "account number" rule was set to Log Only, so the violation was logged with no further action.

Searching for Emails

The search function of the All Emails page makes it easy to locate a specific secure email or set of emails to manage.  Where possible, the syntax is the same as the advanced search syntax used in Gmail.  If you're already familiar with search operators in Gmail, you can immediately use the email search function with a minimal learning curve.  

The table below documents the supported search operators with accompanying examples: